Riding Esk8 comes with inherent risks of severe injury and death. That is correct, you can die from riding esk8 and people have. The risks of esk8 center around the speeds at which riders are able to achieve with no training and no barriers, this in itself is a great risk. This is compounded by external factors such as road conditions, the behavior of others in your riding environment as well as possible deck malfunctions as caused by the rider or manufacture defects.
Exway has built many safety and reporting systems into our decks notably missing in many other brands. These systems include battery management, and an intelligent ESC with reporting systems to alert the rider when something is not right. These systems are only effective if riders are responsible and able to heed these warnings and make decisions on when to ride or not ride. As well the joint goal of rider safety depends on other rider-centric responsibilities such as wearing proper protection i.e. helmet is a must, pads, guards, etc. As the brand we can only build the best deck that we can, add in safety features and constantly monitor and improve, we CANNOT predict or control rider behaviour.
Any rider who gets on an esk8 accepts these risks i.e. no one is forcing anyone to order or ride an electric skateboard. Exway the manufacture works hard to mitigate these risks as much as possible, but the reality is that the safest way to not be injured or killed on our decks or those of any other brand is to NOT RIDE esk8.
As skaters ourselves, we always treat accidents very seriously and with empathy as we ride the same decks, have taken the same falls, and have suffered injuries, we do know what its like. If you are new to the world of esk8 understand that falling is inevitable, serious injury is possible and depending on many variables, even probable.
Please consider this warning and make your decisions accordingly. Exway does its best for its customers but finally we cannot be responsible for any injuries or damages from the use of our products.
Exway Rider support team